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Privacy Policy

Privacy Policy

1. Introduction

Velo Jet (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Greek law.

2. Data Controller

  • Controller: Velo Jet
  • Contact: info@velo-jet.com
  • Address: 1 Agiou Georgiou & Ypantitis, Piraeus, Greece

We determine the purposes and means of processing your personal data.

3. Information We Collect

  • Identity data: Name, email, phone number, billing details.
  • Technical data: IP address, browser type, device identifiers.
  • Usage data: Pages visited, time spent, clicks, navigation patterns.
  • Cookies: For analytics, personalization, and essential site functionality.

4. Legal Basis for Processing

We process personal data only when lawful under GDPR:

  • Consent: For newsletters, marketing, and cookies.
  • Contract: To fulfill orders or provide services.
  • Legal obligation: To comply with tax or regulatory requirements.
  • Legitimate interests: To improve services, prevent fraud, and secure our systems.

5. How We Use Your Data

  • Provide and manage services.
  • Improve website performance and user experience.
  • Communicate with you (updates, offers, support).
  • Ensure compliance with legal obligations.

6. Sharing of Data

We may share data with:

  • Service providers (payment processors, shipping companies).
  • Legal authorities (if required by law).
  • Business partners (only with your consent).

We never sell your personal data.

7. International Transfers

If data is transferred outside the EU, we ensure adequate safeguards (e.g., Standard Contractual Clauses).

8. Data Retention

We retain personal data only as long as necessary for the purposes collected or as required by law. You may request deletion at any time.

9. Your GDPR Rights

You have the right to:

  • Access: Obtain a copy of your data.
  • Rectification: Correct inaccurate data.
  • Erasure (“Right to be Forgotten”): Request deletion.
  • Restriction: Limit processing under certain conditions.
  • Data portability: Receive your data in a structured format.
  • Object: Stop processing based on legitimate interests or direct marketing.
  • Withdraw consent: At any time, without affecting prior lawful processing.

To exercise these rights, contact info@velo-jet.com.

10. Security

We use encryption, firewalls, and restricted access to protect your data.

11. Cookies Policy

We use essential cookies for site functionality and analytics cookies to improve performance. You can manage cookie preferences in your browser.

12. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy. The latest version will always be available on this page.

14. Contact Us

For questions or complaints, contact: 📧 info@velo-jet.com

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